Help
Almost everything that goes wrong is one of the things below.
Find yours, or skip to asking a person.
It says my token is invalid or already used
A token works once, on one machine. If you have already
run the installer successfully on this computer, you are done — there
is nothing more to do. For a second computer, or after a reinstall,
request a new
token. Also check nothing extra came along when you copied it: a stray
space or a line break at the end will fail.
The black window closed before I could read it
Then it was not started the documented way. Double-click
run-setup-langtechdepot.bat — not the
.ps1 file. The .bat holds the window open so any
error stays on screen.
Windows says “Windows protected your PC”
Click More info, then Run anyway. This
appears for anything downloaded from the internet that has not been through
Microsoft’s paid signing programme.
It cannot find setup-langtechdepot.ps1
The two files are not side by side. Almost always this means the zip was
never unpacked: right-click the downloaded zip → Extract
All → Extract, then open the extracted folder
and double-click the .bat in there.
It cannot find Syncthing
The machine has no winget, so the installer could not fetch
Syncthing for you. Download it yourself from
syncthing.net/downloads
(the Windows 64-bit archive), put syncthing.exe in the same
extracted folder as the other two files, and run the .bat
again.
My antivirus deleted the installer
Some antivirus products remove scripts they have not seen before. Restore
it from the quarantine list, or ask whoever manages the machine to allow the
folder. Tell us if this happens — it is worth knowing which product.
No folders are being offered to me
Give it two or three minutes; the offers do not appear instantly. Then, in
the Syncthing page at 127.0.0.1:8384, look at Remote
Devices on the right. If the depot is listed but disconnected, this
machine cannot reach the server — usually a firewall or a captive
portal. If it is not listed at all, registration did not complete: run the
installer again with a fresh token.
I deleted a file by accident
Nothing is lost, and nothing propagates. Your folders are
receive only, so Syncthing simply flags the difference and
offers a Revert local changes button, which brings the file
back from the server. The same is true if you edit one.
Can I run it again?
Yes. The installer is safe to run as many times as you like — it
checks what is already in place rather than redoing it. You only need a new
token if the machine was never registered successfully.
Can I copy the files to another machine on a memory stick?
Yes. What lands on your disk is ordinary files and folders, not a special
format — copy the tree and carry it. Machines in the same office also
sync directly from each other, so only the first one to get a file pulls it
over the long link.
Asking a person
Reply to the email your token arrived in — it reaches the people who
run the depot. Two things make a fast answer much more likely:
- whether you are on Windows or Linux, and
- the exact text of any error, copied from the window rather than
described. A photo of the screen is fine too.